TN Dept of Human Services - Family Assistance Service Center - SNAP or Families First Changes

Address

505 Deaderick
DHS Administration
Nashville, TN 37243

(866) 311-4287

www.tn.gov/humanservices/need-help-/family-assistance-questions/.html

AKA:

Food Stamp Processing; EBT Card Changes

Description:

Provides tollfree number to make requests for allowable changes to Families First and SNAP (food stamps) case records. Will mail applications for food stamps if requested. for processing applications ONLY, call 866-311-4287 Mon - Fri 7:30 am - 5:00 pm CST. Call or contact DHS through the website by email or live chat for information or to check on status of current application through the CASE CONNECT button.

Hours:

Mon - Fri 7:30 am - 5:00 pm CST

Intake Process:

Call, or contact by email or live chat at the website. May also check on status of your current case through the CASE CONNECT link at the website; requires your name, date of birth and the last four digits of your SSN. Send verification information by Fax from outside TN to (615) 687-5535 or (615) 313-2360.

Program Fees:

No Fee

Eligibility:

TN benefits recipients or applicants requesting an application by mail or needing to make changes or checking on the status of your current SNAP or TANF case.

Is Shelter?

No

Date of Official Change:

November 9, 2023

Address Listings

Physical (Primary)

505 Deaderick
DHS Administration
Nashville, TN 37243

Phone Numbers

Family Assistance Service Center (Follow Prompts)

(866) 311-4287

Fax to provide verification information from outside TN

(615) 687-5535

Legal Status:

State

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Tennessee
    Edit Service DetailsClick here to see this service (NL-6000.2000) and related services within the Service Tree.

    Send profile information to an email address.

    Provide your email address to receive information about TN Dept of Human Services - Family Assistance Service Center - SNAP or Families First Changes.

    Sent!

    Please enter a valid email address.

    Close this field

    Send a condensed resource profile to your phone via text message (SMS).

    Select your cell carrier and provide your phone number to receive information about TN Dept of Human Services - Family Assistance Service Center - SNAP or Families First Changes.

    Sent!

    Please enter a valid phone number.

    Please select a carrier.

    Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

    Close this field

    Want to save this page for later?
    Create a free account!

    .