Nashville Electric Service

Address

1214 Church Street
NES Customer Lobby
Nashville, TN 37246

(615) 736-6900

www.nespower.com

AKA:

NES

Description:

Nashville Electric Service is one of the 11 largest public electric utilities in the nation, distributing energy to more than 460,000 customers in Middle Tennessee. Since 1939, NES has been committed to providing safe and reliable power in Nashville and Davidson County and parts of the six surrounding counties. In addition to providing electricity, NES offers dark fiber, renewable energy, electric vehicle and bill assistance programs, as well as an electric forklift rebate program for commercial customers.

Hours:

Customer Lobby: Mon - Fri 8:00 am - 6:00 pm

Lobby Tellers: Mon - Fri 8:00 am - 4:00 pm

Tree Trimming Hotline: Mon - Fri 7:30 am - 3:30 pm

Customer Relations Call Center: Mon - Fri 6:00 am - Midnight; Sat 7:00 am - 5:00 pm

Intake Process:

Call customer relations or visit the NES main office in person for assistance. You need two current forms of identification (i.e., driver's license, Social Security card, passport, birth certificate). One must be US government issued (or a political subdivision thereof) and one must include a photograph.

Program Fees:

NES requires a security deposit of $250, as well as a connection fee of $20 before service can be connected. The security deposit can be waived with one of the following: instant credit check with a credit bureau at no expense to the customer or satisfactory payment history with NES within the past 12 months (i.e. no disconnections, no more than one returned payment and no more than two disconnect notices). Other fees vary based on services provided and the amount of energy used. Security lighting is available for a monthly rental fee.

Eligibility:

Residents in service area; Deposit or guarantor required

Is Shelter?

No

Related Resources

Date of Official Change:

August 16, 2024

Address Listings

Physical (Primary)

1214 Church Street
NES Customer Lobby
Nashville, TN 37246

Mailing

PO Box 305099
Nashville, TN 37230-5099

Contacts

Teresa Broyles-Aplin

Primary Contact

President & CEO of NES

Phone Numbers

Customer Relations Call Center & Power Outage Reporting

(615) 736-6900

Office

(615) 747-3665

Tree Trimming Hotline

(615) 695-7400

Legal Status:

City/County (Parish)

Description

Nashville Electric Service is one of the 11 largest public electric utilities in the nation, distributing energy to more than 460,000 customers in Middle Tennessee. Since 1939, NES has been committed to providing safe and reliable power in Nashville and Davidson County and parts of the six surrounding counties. In addition to providing electricity, NES offers dark fiber, renewable energy, electric vehicle and bill assistance programs, as well as an electric forklift rebate program for commercial customers.

Hours

Customer Lobby: Mon - Fri 8:00 am - 6:00 pm Lobby Tellers: Mon - Fri 8:00 am - 4:00 pm Tree Trimming Hotline: Mon - Fri 7:30 am - 3:30 pm Customer Relations Call Center: Mon - Fri 6:00 am - Midnight; Sat 7:00 am - 5:00 pm

Required Documents

You need two current forms of identification (i.e., driver's license, Social Security card, passport, birth certificate). One must be U.S. government issued (or a political subdivision thereof), and one must include a photograph.

Eligibility

Residents in service area; Deposit or guarantor required

Fees

NES requires a security deposit of $250, as well as a connection fee of $20 before service can be connected. The security deposit can be waived with one of the following: instant credit check with a credit bureau at no expense to the customer or satisfactory payment history with NES within the past 12 months (i.e. no disconnections, no more than one returned payment and no more than two disconnect notices). Other fees vary with services provided & the amount of energy used. Security lighting charges a monthly rental fee.

Intake Procedure

Call customer relations or visit the NES main office in person for assistance. You need two current forms of identification (i.e., driver's license, Social Security card, passport, birth certificate). One must be US government issued (or a political subdivision thereof) and one must include a photograph.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Tennessee
    • Davidson County

    Telephone Numbers

    Number:
    615-736-6900
    Name:
    Customer Relations Call Center & Power Outage Reporting
    Edit Service DetailsClick here to see this service (BV-9000.1500) and related services within the Service Tree.

    Description

    Nashville Electric Service is one of the 11 largest public electric utilities in the nation, distributing energy to more than 460,000 customers in Middle Tennessee. Since 1939, NES has been committed to providing safe and reliable power in Nashville and Davidson County and parts of the six surrounding counties. In addition to providing electricity, NES offers dark fiber, renewable energy, electric vehicle and bill assistance programs, as well as an electric forklift rebate program for commercial customers.

    Hours

    Customer Lobby: Mon - Fri 8:00 am - 6:00 pm Lobby Tellers: Mon - Fri 8:00 am - 4:00 pm Tree Trimming Hotline: Mon - Fri 7:30 am - 3:30 pm Customer Relations Call Center: Mon - Fri 6:00 am - Midnight; Sat 7:00 am - 5:00 pm

    Required Documents

    You need two current forms of identification (i.e., driver's license, Social Security card, passport, birth certificate). One must be U.S. government issued (or a political subdivision thereof), and one must include a photograph.

    Eligibility

    Residents in service area; Deposit or guarantor required

    Fees

    Security lighting charges a monthly rental fee.

    Intake Procedure

    Call or visit the office.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Tennessee
      • Davidson County

      Telephone Numbers

      Number:
      615-736-6900
      Name:
      Customer Relations Call Center & Power Outage Reporting
      Edit Service DetailsClick here to see this service (FN-1500.1700-800) and related services within the Service Tree.

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