TN Dept of Commerce and Insurance - Consumer Insurance Services

Address

500 James Robertson Parkway, 10th floor
Davy Crockett Tower
Nashville, TN 37243

(800) 342-4029

www.tn.gov/commerce

Description:

Investigates consumer complaints received from Tennessee residents (and others based on place of purchase) involving life and health insurance as well as property and casualty insurance. Section personnel also handle general insurance inquiries covering all lines of insurance. Staff are available to conduct presentations on a variety of insurance topics.

Hours:

Mon - Fri 8:00 am - 4:30 pm

Intake Process:

Call, email (cis.complaints@tn.gov) or file a complaint about insurance company online

Program Fees:

No Fee

Is Shelter?

No

Date of Official Change:

July 18, 2024

Address Listings

Physical (Primary)

500 James Robertson Parkway, 10th floor
Davy Crockett Tower
Nashville, TN 37243

Contacts

Vickie Trice

Primary Contact

Director of Consumer Insurance Services

CIS.Complaints@tn.gov

Carter Lawrence

TN Commissioner of Insurance

General Information Email

Phone Numbers

Insurance Questions & Complaints

(800) 342-4029

Insurance Complaints - In Nashville

(615) 741-2218

Workers Compensation Insurance Complaints (TN Dept of Labor)

(800) 332-2667

Legal Status:

State

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Tennessee
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