TN Dept of Financial Institutions - Consumer Information/Complaints/Licensing

Address

312 Rosa L Parks Avenue
Snodgrass TN Tower
Nashville, TN 37243

(800) 778-4215

www.tn.gov/tdfi

AKA:

PayDay Loan Complaints;Title Loan Complaints; Bank Complaints

Description:

Clearinghouse for citizens wanting financial information and education and who seek complaint assistance as it relates to institutions chartered and licensed in TN. This state agency licenses/oversees financial institutions such as state-chartered banks, credit unions, mortgage, payday loans, Flexible Credit Loans, also known as "Flex-Loans" and title loan companies that operate in TN.

Hours:

Mon - Fri 8:00 am - 4:30 pm

Intake Process:

Call for forms or assistance, download complaint forms at website or email to request form (tdfi.consumerresources@tn.gov); may fax completed form to 615-253-7794, but filing online is the most efficient method to file a complaint

Program Fees:

No Fee

Eligibility:

Any TN resident wanting information or wishing to make a complaint against a TN financial institution, or agencies wishing to become licensed in the state

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

September 25, 2024

Address Listings

Physical (Primary)

312 Rosa L Parks Avenue
Snodgrass TN Tower
Nashville, TN 37243

Contacts

Email Request for Complaint Form

Greg Gonzales

Commissioner

(615) 741-2236

TDFI.Contact@tn.gov

Phone Numbers

Complaints

(800) 778-4215

Consumer resources

(615) 253-2023

Legal Status:

State

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Tennessee
    Edit Service DetailsClick here to see this service (DF-8000.1000) and related services within the Service Tree.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Tennessee
      Edit Service DetailsClick here to see this service (DD-1500.0750) and related services within the Service Tree.

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Tennessee
        Edit Service DetailsClick here to see this service (FJ-1500) and related services within the Service Tree.

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Tennessee
          Edit Service DetailsClick here to see this service (DD-1800) and related services within the Service Tree.

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Tennessee
            Edit Service DetailsClick here to see this service (DD-2100) and related services within the Service Tree.

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Tennessee
              Edit Service DetailsClick here to see this service (DD-1500.2100) and related services within the Service Tree.

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Tennessee
                Edit Service DetailsClick here to see this service (DD-1500.3400) and related services within the Service Tree.

                Geography Served

                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                • Tennessee
                  Edit Service DetailsClick here to see this service (DD-1500.3500) and related services within the Service Tree.

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                  • Tennessee
                    Edit Service DetailsClick here to see this service (TJ-3200.2000) and related services within the Service Tree.

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                    • Tennessee
                      Edit Service DetailsClick here to see this service (TB-0700.2050) and related services within the Service Tree.

                      Geography Served

                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                      • Tennessee
                        Edit Service DetailsClick here to see this service (DD-2100.2500) and related services within the Service Tree.

                        Geography Served

                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                        • Tennessee
                          Edit Service DetailsClick here to see this service (DD-1500.6000) and related services within the Service Tree.

                          Send profile information to an email address.

                          Provide your email address to receive information about TN Dept of Financial Institutions - Consumer Information/Complaints/Licensing.

                          Sent!

                          Please enter a valid email address.

                          Close this field

                          Send a condensed resource profile to your phone via text message (SMS).

                          Select your cell carrier and provide your phone number to receive information about TN Dept of Financial Institutions - Consumer Information/Complaints/Licensing.

                          Sent!

                          Please enter a valid phone number.

                          Please select a carrier.

                          Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

                          Close this field

                          Want to save this page for later?
                          Create a free account!

                          .