Child Support Office - Robertson County

Description:

The Child Support Services Program of the Tennessee Department of Human Services(DHS) offers numerous services to parents or legal guardians trying to obtain financial and medical support for their child or children. The agency's child support staff can help you locate a missing parent, establish paternity, obtain or modify court orders, and enforce those orders. DHS also collects and distributes child support payments.

The agency's goal is to make sure that all children have the financial support of both parents. Provides assistance to ensure that parents fulfill their mutual obligation to financially support and provide health care for their children.

Hours:

Mon - Fri 8:00 am - 4:30 pm

Intake Process:

You may apply for services by submitting an online application, or by downloading and printing an Application for Child Support Services and mailing, faxing or visiting your local Child Support Office. Applications are available in English and Spanish. Your local child support office will contact you when the referral is received. You will need to create a DHS account and provide a social security number to apply online. If you do not have a social security number, you can still apply. Use 999-99-9999 in the social security field.

Program Fees:

There is NO FEE to apply for child support services in Tennessee. If a family has never received Families First/TANF benefits, effective October 1, 2018, Federal statute requires that states charge an annual fee of $35.00 for child support services. This fee is collected after $550 in child support payments have been received in the case. Again, this is an annual fee that is taken once a year.

If a family has been recipients of Families First/TANF benefits, they are not required to pay the annual fee of $35 dollars.

Eligibility:

Any custodial parent, non-custodial parent or caretaker of a child who needs the services offered by the Child Support Program may apply for services regardless of their income.

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

June 14, 2023

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