First Tennessee Human Resource Agency (Adult Protective Services) - Personal Support Services
Address
704 Rolling Hills Dr
Johnson City, TN 37604
(423) 461-7500
AKA:
FTHRA APS First TN Human Resource Agency
Description:
Personal Support Services (PSS) is the exclusive provider of supportive services for the Department of Human Services Adult Protective Services APS.
When a referral is made to APS, a State case worker does an investigation. If it is found that the citizen is in threat of harm due to abuse (including physical, sexual, emotional, and/or psychological), abandonment, financial or material exploitation and/or neglect (including self-neglect), a case is opened, and the case worker utilizes as many resources as possible to minimize or eliminate the threat. These are some of the most vulnerable adults in the State of Tennessee
Once referred to PSS, we become the eyes and ears of the State, on behalf of all citizens, to provide a safer and more secure environment.
Under the supervision of a registered nurse and case managers, our highly trained staff provides in-home care and housework, certain errands, some financial over-site, observe the activities within the house, and the status of the clients safety and well-being.
PSS is licensed with the State of Tennessee Department of Mental Health and Substance Abuse Services and is funded (in part) under an agreement with the TN Department of Human Services (TDHS).
What is Abuse, Neglect, Financial Exploitation?:
Neglect occurs when the basic needs of an adult are not met by a caregiver. Neglect may be unintentional, resulting from the caregiver's lack of ability to provide or arrange for the care or services the adult requires. Neglect also may be due to the intentional failure of the caregiver to meet the adult's needs.
Self-Neglect occurs when an adult is unable to care for him/herself or to obtain needed care. The impairments result in significant danger to the adult and in some situations deterioration can occur to the point that the adult's life may be at risk.
Abuse (physical, sexual, and emotional) generally involves more extreme forms of harm to the adult, including the infliction of pain, injury, mental anguish, unreasonable confinement, or other cruel treatment.
Financial Exploitation occurs when a caregiver improperly uses funds intended for the care or use of the adult.
Is Shelter?
No
Related Resource
Date of Official Change:
July 5, 2022
Address Listings
Physical (Primary)
704 Rolling Hills Dr
Johnson City, TN 37604
Contacts
Primary Contact
Phone Numbers
Office
(423) 461-7500
Alternate
(423) 461-8241
FAX
(423) 461-8228
To Report Abuse, Neglect, or Exploitation, call toll free
(888) 277-8366
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Geography Served
- Tennessee
- Carter County
- Greene County
- Hancock County
- Hawkins County
- Johnson County
- Sullivan County
- Unicoi County
- Washington County
- Carter County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Tennessee
- Carter County
- Greene County
- Hancock County
- Hawkins County
- Johnson County
- Sullivan County
- Unicoi County
- Washington County
- Carter County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Tennessee
- Carter County
- Greene County
- Hancock County
- Hawkins County
- Johnson County
- Sullivan County
- Unicoi County
- Washington County
- Carter County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Tennessee
- Carter County
- Greene County
- Hancock County
- Hawkins County
- Johnson County
- Sullivan County
- Unicoi County
- Washington County
- Carter County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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