Alliance Healthcare Services - Adult Mobile Crisis Continuum

AKA:

DTD; BHC;TTS;CJC;Memphis Crisis Van;Memphis Mobile Crisis Unit; Crisis Stabilization Unit Shelby

Description:

Provides 24/7 crisis intervention hotline and referral, including mobile crisis assessment services, crisis respite services and crisis stabilization services. Crisis Assessment Center (CAC) and Mobile Crisis- Provide crisis de-escalation, refer to the least restrictive appropriate level of care, which will aid in stabilizing the individual.

For more serious psychiatric emergencies call Memphis Police Department - CIT team (call 901-545-2677, hit "0" and tell the dispatcher this is a mental health emergency).

Crisis Continuum

1. Crisis Assessment Center (CAC) and Mobile Crisis- Provide crisis de-escalation, refer to the least restrictive appropriate level of care, which will aid in stabilizing the individual.

2. Crisis Respite- Peer Specialist available to provide support and companionship to individuals who may otherwise not be able to stay on their own during a mental health crisis

3. Medically Monitored Detox- American Society of Addiction Medicine (ASAM) Level III-7-D medically monitored detoxification center. An interdisciplinary team provides medical services, individual and group therapies, withdrawal support, and referrals to appropriate outpatient follow-up services

4. Crisis Stabilization Unit- Provide medication evaluation, therapeutic and educational groups, individual and family therapy, with the goal of building the individual!€™s strengths and skills to cope.

Hours:

24/7

Intake Process:

Walk in or call; the mobile crisis unit will come to the client in need, but does not give out medication. For urgent cases where a fast response is necessary, call Memphis Police Department Non-Emergency Number for the CIT team (901-545-2677 extension "0" and tell the dispatch this is a mental health consumer; if they are transported, the client will usually be taken to this Crisis Assessment Center); if the person is violent or in danger of hurting themselves, call 9-1-1)

Program Fees:

No Fee for those without insurance; Accepts TennCare, Medicare/Medicare dual (with TennCare as secondary form of insurance) and offers a sliding scale fee based on federal poverty guidelines for persons without insurance

Languages:

Interpreter services available

Eligibility:

Memphis/Shelby County residents ages 18 and over who are experiencing an acute mental health crisis. (Under 18 should be referred to Youth Villages or Lakeside).

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Related Resources

Date of Official Change:

May 2, 2024

Address Listings

Contacts

Phone Numbers

Legal Status:

Nonprofit (Incorporated)