Volunteer Behavioral Health - Cookeville Campus

Address

1200 S Willow Avenue
Cookeville, TN 38506

(931) 432-4123

www.vbhcs.org

AKA:

Formerly Plateau Behavioral Health; VBHCS

Description:

Volunteer Behavioral Health provides a continuum of services including, but not limited to, outpatient counseling, evaluation services, medication management, care management, intensive outpatient programs and crisis services to treat mental illness and co-occurring disorders (mental health and substance use issues). The VBH Cookeville campus offers case management, Intensive Outpatient program, medication management, Adult and Children's Outpatient Therapy, Crisis Stabilization Units, Crisis Walk in Center, Mobile Crisis line, Medical Detox for adults addicted to alcohol or drugs, Substance Use & Detox & Residential Center with residential substance abuse facility for adults with mental health and substance use issues, Continuum of Care Rural Rapid Re-Housing, PATH program for the homeless, SOAR, SSVF, SOCAT, Juvenile Justice Liaison, Behavioral Safety Net for adults and children, Community Behavioral Health Liaison, Community Treatment Collaborative, Criminal Justice Mental Health Liaison and Finding My Recovery Online Support Program.

For first time appointments and more information, please call the intake line at 1-877-567-6051.

Agency also offers a 24/7 crisis line available at 1-800-704-2651.

Hours:

Mon - Fri 8:00 am - 5:00 pm

Intake Process:

Call for appointment or for more information

Program Fees:

Sliding Scale Fee based on income (Sliding Scale fees start at $35.00/visit); Accepts TennCare, Medicare, some private insurance and self-pay, and can assist in applying for Behavioral Safety Net funding for adults and children with no insurance who qualify for the state program. Please call for more information.

Languages:

Translator services available

Eligibility:

Putnam County residents

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

January 9, 2024

Address Listings

Physical (Primary)

1200 S Willow Avenue
Cookeville, TN 38506

Contacts

Shane Farris

Primary Contact

Campus Director

shfarris@vbhcs.org

Phone Numbers

Main

(931) 432-4123

24/7 Mobile Crisis Line

(800) 704-2651

Fax

(931) 432-5838

For First Time Appointment/Information

(877) 567-6051

Description

Provides the PATH [Projects for Assistance in Transition from Homelessness] and SOAR program, assistance to individuals experiencing homelessness who have mental illness or co-occurring disorders; the program funds community-based outreach services to connect individuals to mental health, substance abuse, case management, and other support services as well as limited housing services. The PATH Program offers assistance to homeless people who are mentally challenged or dealing with substance abuse. They work to help clients gain housing, employment, SSI, and mental health services. The SOAR program [SSI/SSDI Outreach, Access and Recovery] that expedites getting social security approval for persons with a mental illness who are experiencing homelessness. PATH staff are provided at the VBH Madisonville, Murfreesboro, Chattanooga, Cookeville, Crossville, Franklin and Lebanon Campuses.

Hours

Mon - Fri 8:00 am - 5:00 pm

Required Documents

PATH staff will assist participants with securing documentation as needed.

Eligibility

People 18 and older experiencing literal homelessness or who are at risk for homelessness, who have not received mental health or substance use services in six months or more. Anyone who is homeless or within 7 days of eviction with mental illness or substance abuse problem or both may apply.

Fees

No fee

Intake Procedure

Walk in, apply online or call to schedule an appointment.

Languages

Translation services available

Service Area

Putnam County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Tennessee
    • Putnam County

    Telephone Numbers

    Number:
    931-432-4123
    Name:
    Main
    Edit Service DetailsClick here to see this service (BH-0500) and related services within the Service Tree.

    Description

    Provides medical detoxification with 24 Hour medically directed evaluation and monitoring for adults that require detoxification from alcohol and drugs; after detox is completed the Detox & Residential Recovery Center offers a smooth transition into the residential treatment program, which offers a structured treatment program using evidence-based protocols to help patients with the first steps toward recovery. Discharge planning includes the development of a comprehensive, community-based recovery and relapse prevention plan.

    Hours

    Program hours vary; office hours Mon - Fri 8:00 am - 5:00 pm

    Required Documents

    Call for more information

    Eligibility

    Adults 18 and older with substance abuse issues and/or co-occurring disorders

    Fees

    Accepts TennCare and grants may be available for assistance; call for details

    Intake Procedure

    Walk in or call to schedule an appointment

    Service Area

    Putnam County

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Tennessee
      • Putnam County

      Telephone Numbers

      Number:
      877-567-6051
      Name:
      For First Time Appointment/Information
      Edit Service DetailsClick here to see this service (RX-1700) and related services within the Service Tree.

      Description

      Counseling services include, but are not limited to, individual, couples and family therapy for adults, teens and children and intensive outpatient programs. Outpatient treatment services address mental health conditions, addiction and co-occurring disorders.

      Hours

      Mon - Fri 8:00 am - 5:00 pm

      Required Documents

      Call for needed documents.

      Eligibility

      Putnam County residents with mental health and/or substance abuse issues

      Fees

      Sliding Scale Fee based on income (Sliding Scale fees start at $35.00/visit); Accepts TennCare, Medicare, some private insurance and self-pay, and can assist in applying for Behavioral Safety Net funding for adults and children with no insurance who qualify for the state program. Please call for more information.

      Intake Procedure

      Call for appointment

      Service Area

      Putnam County

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Tennessee
        • Putnam County

        Telephone Numbers

        Number:
        931-432-4123
        Name:
        Main
        Edit Service DetailsClick here to see this service (RP-1400.2500) and related services within the Service Tree.

        Description

        Provides psychiatric care management, including assessment and evaluations for each client, medication management and individualized treatment protocols with referrals to additional community resources when needed.

        Hours

        Mon - Fri 8:00 am - 5:00 pm

        Required Documents

        Call for needed documents

        Eligibility

        Residents of Putnam County

        Fees

        Sliding Scale Fee based on income (Sliding Scale fees start at $35.00/visit); Accepts TennCare, Medicare, some private insurance and self-pay, and can assist in applying for Behavioral Safety Net funding for adults and children with no insurance who qualify for the state program. Please call for more information on fee schedule.

        Intake Procedure

        Call for appointment

        Languages

        Translation Services available

        Service Area

        Putnam County

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Tennessee
          • Putnam County

          Telephone Numbers

          Number:
          931-432-4123
          Name:
          Main
          Edit Service DetailsClick here to see this service (RP-6400.8000-600) and related services within the Service Tree.

          Description

          Provides 24/7 crisis intervention hotline and referral, including mobile crisis assessment services, crisis respite services and crisis stabilization services. Walk in Crisis centers are offered at the Chattanooga and Cookeville campuses. Provides prescreening for mental health services, mobile crisis team and emergency outpatient clinic for residents. For non-violent psychiatric emergencies only (may take the team several hours to respond). A psychiatric team will go to the caller's location and assess the person in question. Callers should be instructed to contact this service themselves. For more serious psychiatric emergencies call your local Police Department - CIT team (tell the dispatcher this is a mental health emergency)

          Hours

          24/7

          Eligibility

          Residents ages 18 and over who are experiencing an acute mental health crisis. (Under 18 should be referred to Youth Villages).

          Fees

          No Fee for those without insurance; Accepts TennCare, Medicare/Medicare dual (with TennCare as secondary form of insurance) and offers a sliding scale fee based on federal poverty guidelines for persons without insurance for continued treatment

          Intake Procedure

          Call; the mobile crisis unit will come to the client in need, but does not give out medication. For urgent cases where a fast response is necessary, call your local Police department Non-Emergency Number for the CIT team (tell the dispatch this is a mental health consumer); if a person is seen by the team and they are transported, the client will usually be taken to the closest VBH Crisis Assessment Center); if the person is violent or in danger of hurting themselves, call 9-1-1 instead)

          Service Area

          Hamilton, Marion and Sequatchie County

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Tennessee
            • Putnam County

            Telephone Numbers

            Number:
            800-704-2651
            Name:
            24/7 Mobile Crisis Line
            Edit Service DetailsClick here to see this service (RP-1500.3400-650) and related services within the Service Tree.

            Description

            Provides medical detoxification with 24 Hour medically directed evaluation and monitoring for adults that require detoxification from alcohol and drugs; after detox is completed the Detox and Residential Recovery Center offers a smooth transition into the residential treatment program, which offers a structured treatment program using evidence-based protocols to help patients with the first steps toward recovery. Discharge planning includes the development of a comprehensive, community-based recovery and relapse prevention plan.

            Hours

            Program hours vary; Office Hours: Mon - Fri 8:00 am - 5:00 pm

            Required Documents

            Call for more details on assessment.

            Eligibility

            Adults 18 and older with substance abuse issues and/or co-occurring disorders

            Fees

            Accepts TennCare and grants may be available for assistance; call for details

            Intake Procedure

            Walk in or call for appointment

            Service Area

            Putnam County

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Tennessee
              • Putnam County

              Telephone Numbers

              Number:
              877-567-6051
              Name:
              For First Time Appointment/Information
              Edit Service DetailsClick here to see this service (RX-8450.7000) and related services within the Service Tree.

              Description

              Provides programs for adults and children that address mental health conditions, addiction and co-occurring disorders at the campus and the Detox & Residential Recovery Center, including the Endeavor day treatment program for teens. Also offers Finding My Recovery, a free online support group for adults in recovery.

              Hours

              Hours vary by program

              Required Documents

              Call for needed documents

              Eligibility

              Adults and children with mental health and substance use issues in Putnam and surrounding counties; the Endeavor Program is for teens ages 13-17

              Fees

              Sliding Scale Fee based on income (Sliding Scale fees start at $35.00/visit); Accepts TennCare, Medicare, some private insurance and self-pay, and can assist in applying for Behavioral Safety Net funding for adults and children with no insurance who qualify for the state program. Please call for more information on fee schedule.

              Intake Procedure

              Call for appointment

              Languages

              Translation services available

              Service Area

              Putnam County

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Tennessee
                • Putnam County

                Telephone Numbers

                Number:
                877-567-6051
                Name:
                For First Time Appointment/Information
                Edit Service DetailsClick here to see this service (RX-8450.8000) and related services within the Service Tree.

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