WeGo Public Transit

Description

Access program is a publicly funded paratransit service, which operates specialized van services for persons with disabilities who are unable to use regular fixed-route buses. Access provides door-to-door paratransit service within Davidson County, excluding commuter or express service.

Hours

Access Office Hours: Mon – Fri, 8:00 am – 4:30 pm; Sat and Sun 10:30 am - 2:30 pm. Access Service Hours: Mon – Sat 4:45 am – 12:00 am; Sun and Holidays 4:45 am – 11:00 pm.

Eligibility

Access is for persons with disabilities who are unable to use fixed-route buses.

Fees

ACCESS Adult 1-Ride (QuickTicket not currently available for Access trips): $3.70

Intake Procedure

Access requires an application, interview, and functional assessment. Those who wish to schedule a ride can call or complete the online reservation form.

Geography Served

Telephone Numbers

Description

WeGo provides transit services throughout Davidson County. Access program is a publicly funded paratransit service, which operates specialized van services for persons with disabilities who are unable to use regular fixed-route buses. Access provides door-to-door paratransit service within Davidson County, excluding commuter or express service.

Hours

Customer Care Call Center: Mon - Fri 6:30 am - 8:00 pm; Sat 8:00 am - 5:00 pm; Sun 10:30 am - 2:30 pm. Ticket Sales and Information at WeGo Central: Mon – Fri, 6:00 am - 6:30 pm; Sat 8:00 am - 5:00 pm; Sun 10:30 am - 2:30 pm. Access Office Hours: Mon – Fri, 8:00 am – 4:30 pm; Sat and Sun 10:30 am - 2:30 pm. Access Service Hours: Mon – Sat 4:45 am – 12:00 am; Sun and Holidays 4:45 am – 11:00 pm.

Eligibility

Anyone may ride WeGo transit. Access is for persons with disabilities who are unable to use fixed-route buses.

Fees

LOCAL SERVICE: QuickTicket Pricing – Adult 2-Hour Unlimited: $2.00 Full Day: $4.00 Full Calendar Month: $65.00 Cash Pricing – Adult 1-Ride (Exact cash only; No change or transfers given): $2.00 QUICKTICKET DISCOUNTED FARES Local & Express Service Youth (Ages 19 and younger) and Seniors (Ages 65 and older) 2-Hour Unlimited: $1.00 Full Day: $2.00 Full Calendar Month: $33.00 Local Service Discounted Cash Pricing 1-Ride (Exact cash only; No change or transfers given), $1,00 REGIONAL SERVICE PRICING Regional Bus Service 1-Ride: $4.25 20-Ride: $73.50 WeGo Star 1-Ride (Purchase at Station) 1-Ride 10-Ride 31-Day Riverfront $5.25 N/A N/A N/A Donelson $2.00 $2.00 $17.75 $67.25 Hermitage $5.25 $4.50 $40.00 $150.25 Mt. Juliet $5.25 $4.75 $43.00 $158.50 Martha $5.25 $5.00 $45.25 $168.00 Hamilton Springs $5.25 $5.00 $45.25 $168.00 Lebanon $5.25 $5.25 $47.25 $176.50 * WeGo Star fare pricing changes with station of origin. Children 4 years of age and younger ride for free. Discounted Regional Service Pricing (WeGo Star and Bus Service) 1-Ride: $2.00 ACCESS Adult 1-Ride (QuickTicket not currently available for Access trips): $3.70

Intake Procedure

All bus and train fares are sold through QuickTicket, WeGo’s fare payment system. QuickTicket is available as a reloadable card or a smartphone app and may be used on most WeGo routes, services, and vehicles. Customers can add cash funds to their QuickTicket card at several retail locations or load funds to the card or app directly. Access program services and the express bus services that go outside Davidson County currently do not accept QuickTicket for payment. To purchase fare or find out how to use QuickTicket, visit QuickTicketTN.com. QuickTicket or exact cash only accepted on local fixed-route service effective October 1, 2023

Geography Served

Telephone Numbers

Description

WeGo provides transit services throughout Davidson County. Access program is a publicly funded paratransit service, which operates specialized van services for persons with disabilities who are unable to use regular fixed-route buses. Access provides door-to-door paratransit service within Davidson County, excluding commuter or express service.

Hours

Customer Care Call Center: Mon - Fri 6:30 am - 8:00 pm; Sat 8:00 am - 5:00 pm; Sun 10:30 am - 2:30 pm. Ticket Sales and Information at WeGo Central: Mon – Fri, 6:00 am - 6:30 pm; Sat 8:00 am - 5:00 pm; Sun 10:30 am - 2:30 pm. Access Office Hours: Mon – Fri, 8:00 am – 4:30 pm; Sat and Sun 10:30 am - 2:30 pm. Access Service Hours: Mon – Sat 4:45 am – 12:00 am; Sun and Holidays 4:45 am – 11:00 pm.

Eligibility

Anyone may ride WeGo transit. Access is for persons with disabilities who are unable to use fixed-route buses.

Fees

LOCAL SERVICE: QuickTicket Pricing – Adult 2-Hour Unlimited: $2.00 Full Day: $4.00 Full Calendar Month: $65.00 Cash Pricing – Adult 1-Ride (Exact cash only; No change or transfers given): $2.00 QUICKTICKET DISCOUNTED FARES Local & Express Service Youth (Ages 19 and younger) and Seniors (Ages 65 and older) 2-Hour Unlimited: $1.00 Full Day: $2.00 Full Calendar Month: $33.00 Local Service Discounted Cash Pricing 1-Ride (Exact cash only; No change or transfers given), $1,00 REGIONAL SERVICE PRICING Regional Bus Service 1-Ride: $4.25 20-Ride: $73.50 WeGo Star 1-Ride (Purchase at Station) 1-Ride 10-Ride 31-Day Riverfront $5.25 N/A N/A N/A Donelson $2.00 $2.00 $17.75 $67.25 Hermitage $5.25 $4.50 $40.00 $150.25 Mt. Juliet $5.25 $4.75 $43.00 $158.50 Martha $5.25 $5.00 $45.25 $168.00 Hamilton Springs $5.25 $5.00 $45.25 $168.00 Lebanon $5.25 $5.25 $47.25 $176.50 * WeGo Star fare pricing changes with station of origin. Children 4 years of age and younger ride for free. Discounted Regional Service Pricing (WeGo Star and Bus Service) 1-Ride: $2.00 ACCESS Adult 1-Ride (QuickTicket not currently available for Access trips):

Intake Procedure

All bus and train fares are sold through QuickTicket, WeGo’s fare payment system. QuickTicket is available as a reloadable card or a smartphone app and may be used on most WeGo routes, services, and vehicles. Customers can add cash funds to their QuickTicket card at several retail locations or load funds to the card or app directly. Access program services and the express bus services that go outside Davidson County currently do not accept QuickTicket for payment. To purchase fare or find out how to use QuickTicket, visit QuickTicketTN.com. QuickTicket or exact cash only accepted on local fixed-route service effective October 1, 2023

Service Area

Davidson and surrounding counties

Geography Served

Telephone Numbers

Description

WeGo provides transit services throughout Davidson County. Seniors may ride at reduced rates. Discounted Fares/Discount ID: Youth, seniors, persons with disabilities, and Medicare cardholders may be eligible for discounted fares. Apply for a Discount ID in person at the Elizabeth Duff Transit Center at WeGo Central. Discounts will not be applied to fare pricing until the rider has a Discount ID.

Hours

Customer Care Call Center: Mon - Fri 6:30 am - 8:00 pm; Sat 8:00 am - 5:00 pm; Sun 10:30 am - 2:30 pm. Ticket Sales and Information at WeGo Central: Mon – Fri, 6:00 am - 6:30 pm; Sat 8:00 am - 5:00 pm; Sun 10:30 am - 2:30 pm.

Required Documents

Seniors age 65 and older, youth, Medicare Cardholders and people with disabilities may qualify for a reduced fare of $1.00 on WeGo buses with one of the following ID cards: Medicare, Seniors-MTA Golden Age, or driver's license; Disabled-Medicare, Special Service, or other transit ID card for the disabled. Must apply for discount in advance in person at the WeGo Central Transit Center Medicare cardholders, who are not elderly or disabled, also qualify for a reduced fare of $1.00 on WeGo buses with their Medicare ID.

Eligibility

Anyone may ride WeGo transit.

Fees

QUICKTICKET DISCOUNTED FARES Local & Express Service Youth (Ages 19 and younger) and Seniors (Ages 65 and older) 2-Hour Unlimited: $1.00 Full Day: $2.00 Full Calendar Month: $33.00 Local Service Discounted Cash Pricing 1-Ride (Exact cash only; No change or transfers given), $1,00 Discounted Regional Service Pricing (WeGo Star and Bus Service) 1-Ride: $2.00

Intake Procedure

All bus and train fares are sold through QuickTicket, WeGo’s fare payment system. QuickTicket is available as a reloadable card or a smartphone app and may be used on most WeGo routes, services, and vehicles. Customers can add cash funds to their QuickTicket card at several retail locations or load funds to the card or app directly. Access program services and the express bus services that go outside Davidson County currently do not accept QuickTicket for payment. To purchase fare or find out how to use QuickTicket, visit QuickTicketTN.com. QuickTicket or exact cash only accepted on local fixed-route service effective October 1, 2023

Geography Served

Telephone Numbers