Metro Water Services
Address
1700 3rd Ave N
Nashville, TN 37208
(615) 862-4600
Description:
Metro Water Services is a department of the Metropolitan Government of Nashville and Davidson County. They provide water, wastewater and stormwater services to over 250,000 customers.
Hours:
Phone: Mon - Fri 8:00 am - 6:00 pm; customer service lobby: Mon - Fri 8:00 am - 5:00 pm; self-service kiosk available 24/7
Intake Process:
Call for information
Program Fees:
Residential customers starting water service must pay a non-refundable service initiation fee of $35 for guaranteed same day service or $25 for any day thereafter. Commercial customers must pay a cash deposit, post a bond, secure a certificate of deposit, or present a letter of credit before services can be initiated. The amount of the deposit is generally based on two months estimated usage.
A service transfer fee of $35 for guaranteed same day service or $25 for any day thereafter is charged to customers who transfer service to another location in the service area.
Monthly usage and sewer fees apply and will vary with usage and type of user.
Eligibility:
Residents and businesses in Davidson County and parts of Rutherford and Williamson Counties.
Handicap Accessible?
Yes
Is Shelter?
No
Address Listings
Physical (Primary)
1700 3rd Ave N
Nashville, TN 37208
Contacts
24/7 Emergency Service or Report a Leak
Phone Numbers
Request, Transfer, or Terminate Service
(615) 862-4600
24-Hour Emergency Service/Report a Leak
(615) 862-4600 x3
Central Laboratory
(615) 862-4591
TTY
(615) 862-4745
Legal Status:
City/County (Parish)
Services
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Description
Metro Water Services is a department of the Metropolitan Government of Nashville and Davidson County. They provide water, wastewater and stormwater services to over 250,000 customers.
Hours
Phone: Mon - Fri 8:00 am - 6:00 pm; customer service lobby: Mon - Fri 8:00 am - 5:00 pm; self-service kiosk available 24/7
Eligibility
Residents and businesses in Davidson County and parts of Rutherford and Williamson Counties.
Fees
Residential customers starting water service must pay a non-refundable service initiation fee of $35 for guaranteed same day service or $25 for any day thereafter. Commercial customers must pay a cash deposit, post a bond, secure a certificate of deposit, or present a letter of credit before services can be initiated. The amount of the deposit is generally based on two months estimated usage. A service transfer fee of $35 for guaranteed same day service or $25 for any day thereafter is charged to customers who transfer service to another location in the service area. Monthly usage and sewer fees apply and will vary with usage and type of user.
Intake Procedure
Call for information
Geography Served
- Tennessee
- Davidson County
- Rutherford County
- Williamson County
- Davidson County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Metro Water Services is a department of the Metropolitan Government of Nashville and Davidson County. They provide water, wastewater and stormwater services to over 250,000 customers.
Hours
Phone: Mon - Fri 8:00 am - 6:00 pm; customer service lobby: Mon - Fri 8:00 am - 5:00 pm; self-service kiosk available 24/7
Eligibility
Residents and businesses in Davidson County and parts of Rutherford and Williamson Counties.
Fees
Residential customers starting water service must pay a non-refundable service initiation fee of $35 for guaranteed same day service or $25 for any day thereafter. Commercial customers must pay a cash deposit, post a bond, secure a certificate of deposit, or present a letter of credit before services can be initiated. The amount of the deposit is generally based on two months estimated usage. A service transfer fee of $35 for guaranteed same day service or $25 for any day thereafter is charged to customers who transfer service to another location in the service area. Monthly usage and sewer fees apply and will vary with usage and type of user.
Intake Procedure
Call for information
Geography Served
- Tennessee
- Davidson County
- Rutherford County
- Williamson County
- Davidson County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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