Shelby County CSA - Minna Place Office - Low Income Emergency/Crisis Utilty Assistance Program

Address

1188 Minna Place
Memphis, TN 38104

(901) 222-4212

www.shelbycountycsa.org

AKA:

CJC utility; Program for persons with utilities about to be cut off

Description:

Provides utility assistance as funding is available to Shelby County residents with past-due or cutoff notices, who have had their utilities cut off, who meet low-income guidelines and have one of the following in the household: adult ages 60 and over, someone disabled or handicapped, a child under the age of 6, unavoidable emergency or loss of income within last 90 days causing difficulty paying utility bill. Completed applications for emergency assistance will be processed within 48 hours. Customers can qualify for up to $1000.
NOTE: Customers that need and qualify for emergency/crisis assistance should come to the office to apply. Emergency/crisis applications cannot be completed online.
NOTE: CSA only covers electricity costs (no gas). CSA does not cover deposits, reconnection fees or delinquent bills.
NOTE: Customers can pick up an application from the office or request one mailed to them. Customers who come to the office will need to complete their applications in their car to reduce over crowding in the office.

Hours:

Mon - Thu 8:00 am - 4:30 pm; Fri 8:00 am - 12:30 pm

Intake Process:

Applicants must provide completed, signed application, copy of valid ID for head of household, copy of proof of household income for the last 30 days, copies of social security cards for all household members, copy of most recent utility bill.

CSA is accepting applications via online, mail-in, and drop box. To complete the online application or download the application from the website: www.shelbycountycsa.prg. Mail-in or drop off applications with supporting documents to the following address:Shelby County Community Service Agency, 1188 Minna Place, Memphis, TN 38104

Program Fees:

No Fee

Languages:

Spanish

Eligibility:

Households in Shelby County with utility bills past due or cutoff notices or utilities which have been cut off who meet low-income guidelines; if clients have one of the following in the household they may be eligible for additional assistance: adult ages 60 and over; adult or child with disability; child under the age of 6; or unavoidable emergency or loss of income within last 90 days causing difficulty paying utility bill.

Is Shelter?

No

Date of Official Change:

December 19, 2023

Address Listings

Physical (Primary)

1188 Minna Place
Memphis, TN 38104

Contacts

Tracy Rice

Primary Contact

LIHEAP Supervisor

tracy.rice@shelbycountytn.gov

Yolanda Rhodes

LIHEAP Assistance Manager

LIHEAP@shelbycountytn.gov

Phone Numbers

Main - To Leave a Voicemail

(901) 222-4212

Fax

(901) 222-4240

General Information

(901) 222-4200

Legal Status:

City/County (Parish)

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Tennessee
    • Shelby County
    Edit Service DetailsClick here to see this service (BV-8900.9300) and related services within the Service Tree.

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