Shelby County CSA - Minna Place Office - Utility Bill Payment Assistance(Keep the Lights On) LIHEAP

Address

1188 Minna Place
Memphis, TN 38104

(901) 222-4212

www.shelbycountycsa.org/services/energy-assistance

AKA:

CJC utility; LIHEAP; Keep the Lights On Program

Description:

NOTE: PERSONS CAN WALK IN TO PICK UP AN APPLICATION, BUT STAFF ASK THAT THEY GO BACK TO THEIR CARS TO COMPLETE THE APPLICATION TO REDUCE THE NUMBER OF PERSONS IN THE BUILDING AT ONE TIME; THEY CAN ALSO PRINT THE APPLICATION FROM THE WEBSITE, COMPLETE IT AND DROP IT IN THE MAILBOX OUTSIDE THE GATE. Provides utility bill payment assistance to households in Shelby County who have active MLG&W accounts, have not had help during the current program year, and who meet income & household size guidelines and other criteria when funds are available. The program may pay up to $650.00 on eligible applicants' utility bills. This is NOT the Energy Crisis program for people facing utility cut-off. NOTE: IF YOU HAVE RECEIVED HELP FROM CSA SINCE OCTOBER 1, 2017, YOU ARE ELIGIBLE TO APPLY ONLINE AT : https://thosolutions.com/TNOnlineApplication; all other should apply at this website to learn how to submit an application via email or by mail: www.shelbycountycsa.org/services/energy-assistance; see eligibility requirements below. May also call to have an application mailed to you (forms must be mailed or dropped off during the appointment to this new 1188 Minna Place office, 38104). NOTE: CSA only pays the portion of MLGW bill that covers electricity and gas. There is currently a waiting list for this program.

Hours:

Mon - Fri 8:00 am - 4:30 pm

Intake Process:

IF YOU HAVE RECEIVED HELP FROM CSA SINCE OCTOBER 1, 2017, YOU ARE ELIGIBLE TO APPLY ONLINE AT : https://thosolutions.com/TNOnlineApplication; all others should apply at this website to learn how to submit an application via email or by mail: www.shelbycountycsa.org/energy-assistance; for persons who meet eligibility requirements below. NOTE: PERSONS CAN WALK IN TO PICK UP AN APPLICATION, BUT STAFF ASK THAT THEY GO BACK TO THEIR CARS TO COMPLETE THE APPLICATION TO REDUCE THE NUMBER OF PERSONS IN THE BUILDING AT ONE TIME; THEY CAN ALSO PRINT THE APPLICATION FROM THE WEBSITE, COMPLETE IT AND DROP IT IN THE MAILBOX OUTSIDE THE GATE. May also call to have application mailed or download them from the website. Call for options to submit applications. Applicants may deliver completed applications with needed documentation to pre-approved office locations OR mail it or they can Fax both the application and documents needed to (901-222-4314). Applicants must provide completed, signed application, copy of most recent utility bill, copy of proof of household income, copies of social security cards and proof of age for all household residents. Completed applications for regular (non-emergency) utility assistance will be processed within 10 days, and applicants will be notified by mail whether they will receive assistance from CSA.

Program Fees:

No Fee

Languages:

Spanish

Eligibility:

Shelby County residents who have active MLG&W accounts, have not had help during the current program year and who meet low-income and household size guidelines (must be at or below 126% of Federal poverty level); clients who provide documentation for one of the following may be eligible for more assistance: adult living in the home ages 60 or older; child living in the home ages five or under; disabled adult or child living in the home.

Income guidelines are calculated based on the last 30 days of income.


As of September 2020, income guidelines are: One person: $23,852/Year or $1987.67/month; Two persons: $31,191.00/Year or $2599.16/Month; Three persons: $38,530/Year or $3210.83/month; 4 persons: $45,689.00/Year or $3822.41/month; Five persons: $53,208.00/Year or $4434.00/month; Six Persons: $60,547.00/Year or $5045.58/month; 7 Persons: $67,886.00/year or $5657.16/month; 8 persons: $72,225.00/year or $6268.75/month; for each additional person add $7339.00/year or $611.58/month.

Is Shelter?

No

Date of Official Change:

March 19, 2021

Address Listings

Physical (Primary)

1188 Minna Place
Memphis, TN 38104

Contacts

Tracy Rice

Primary Contact

LIHEAP Emergency Utility Assistance Supervisor

(901) 222-4720

Phone Numbers

For Information

(901) 222-4212

Alternate (Main Desk at HR Office)

(901) 222-4270

Fax

(901) 222-4314

For Appointment

(901) 222-4299 x2

Legal Status:

City/County (Parish)

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Tennessee
    • Shelby County
    Edit Service DetailsClick here to see this service (BV-8900.9300) and related services within the Service Tree.

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