Shelby County Div of Community Services - COVID-19 Mortgage & Utility Help Outside Memphis

Address

1060 Madison Avenue, Suite 360J
Attention: Julie Meiman, Shelby County Div of Community Services
Memphis, TN 38104

www.shelbycountytn.gov/Community-Services/Coronavirus

AKA:

CJC utility;CSA Mortgage&Utility Help for Persons Impacted by COVID-19 in Shelby County outside city

Description:

Provides mortgage and utility help for persons in Shelby County who live outside the city of Memphis and have been financially impacted by COVID-19 after March 13, 2020. Income eligibility requirements apply (see details in eligibility field below) and the program requires documents to show proof of residency and need and other eligibility criteria. This program covers residents of Arlington, Bartlett, Collierville, Germantown, Lakeland, Millington and unincorporated Shelby County. You may apply for one or both services, for help with up to six month of payments on your mortgage or utility bill, not to exceed $8,400 per applicant for mortgage payments or a maximum of $2,500 per applicant for delinquent utility payments. Help will be offered with principal, interest, taxes and insurance on a rolling basis in order of applications received until funds run out. Download the application at the website and either mail the hard copy & needed documents to: Shelby County Division of Community Services, Attention: Julie Meiman, 1060 Madison Avenue, Suite 360J, Memphis, TN 38104; or you may scan and email the application and needed documents to email address: SCAP@shelbycountytn.gov. Program is sponsored by the Shelby County Division of Community Services and the Memphis & Shelby County Department of Planning and Development.

Hours:

Mon - Fri 8:00 am - 4:30 pm

Intake Process:

Download the application at the website and mail the hard copy & needed documents to: Shelby County Division of Community Services, Attention: Julie Meiman, 1060 Madison Avenue, Suite 360J, Memphis, TN 38104; or you may scan and email the application and needed documents to email address: SCAP@shelbycountytn.gov. May also email with any questions.

Program Fees:

No Fee

Eligibility:

Persons in Shelby County who live outside the city of Memphis and have been financially impacted by COVID-19 after March 13, 2020 and need help with their mortgage and/or utility payments. Income eligibility requirements apply (see details below) and the program requires documents to show proof of residency and need and other eligibility criteria. This program covers residents of Arlington, Bartlett, Collierville, Germantown, Lakeland, Millington and unincorporated Shelby County. Property must not be up for sale and it must be a primary or secondary mortgage (a first or second-lien only).

DOCUMENTS NEEDED: (1) Proof of COVID-19 Impacts/Loss of Income after March 13, 2020 (see website application for list of acceptable documents); (2) Proof of identification for applicant/co-applicant and other household members over the age of 18 (the utility bill and mortgage must be in the name of the applicant or co-applicant); (3) Proof of residence outside the City of Memphis within Shelby County; (4) Proof of current income for most recent two months for each household member 18 and older (must be within income limits at or below 80% AMI; see specifics below); (5) Bank statements for the most recent months; (6) Mortgage and/or utility statement in name of applicant/co-applicant showing need for assistance, with contact information for the mortgage lender, if applicable (mortgage company name, address, phone number, email, mortgage account number and amount owed, plus the W-9 or 1098 from Mortgage Lender or permission for Shelby County Div of Community Services to contact the mortgage lender to get these forms).

Income limits by Household size: (at or below 80% AMI)

Household Size Annual Monthly
1 $38,500 $3,208
2 $44,000 $3,667
3 $49,500 $4,125
4 $54,950 $4,579
5 $59,350 $4,946
6 $63,750 $5,313
7 $68,150 $5,679
8 $72,550 $6,046

Is Shelter?

No

Date of Official Change:

November 1, 2021

Address Listings

Mailing (Primary)

1060 Madison Avenue, Suite 360J
Attention: Julie Meiman, Shelby County Div of Community Services
Memphis, TN 38104

Contacts

Email for Application or Questions about the Program

Primary Contact

Julie Meiman

Primary Contact

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Tennessee
    • Shelby County
      • Arlington
      • Barretville
      • Bartlett
      • Brunswick
      • Cloverdale
      • Collierville
      • Cordova
      • Cuba
      • Dixonville
      • Eads
      • East Acres
      • Ellendale
      • Fisherville
      • Germantown
      • Kerrville
      • Lakeland
      • Locke
      • Lucy
      • Millington
      • Piperton
      • Quito
      • Rosemark
      • Wilkinsville
      • Woodstock
Edit Service DetailsClick here to see this service (JP-1500.1700-150) and related services within the Service Tree.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Tennessee
    • Shelby County
      • Arlington
      • Barretville
      • Bartlett
      • Brunswick
      • Cloverdale
      • Collierville
      • Cordova
      • Cuba
      • Dixonville
      • Eads
      • East Acres
      • Ellendale
      • Fisherville
      • Germantown
      • Kerrville
      • Lakeland
      • Locke
      • Lucy
      • Millington
      • Piperton
      • Quito
      • Rosemark
      • Wilkinsville
      • Woodstock
Edit Service DetailsClick here to see this service (BH-3800.5000) and related services within the Service Tree.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Tennessee
    • Shelby County
      • Arlington
      • Barretville
      • Bartlett
      • Brunswick
      • Cloverdale
      • Collierville
      • Cordova
      • Cuba
      • Dixonville
      • Eads
      • East Acres
      • Ellendale
      • Fisherville
      • Germantown
      • Kerrville
      • Lakeland
      • Locke
      • Lucy
      • Millington
      • Piperton
      • Quito
      • Rosemark
      • Wilkinsville
      • Woodstock
Edit Service DetailsClick here to see this service (BV-8900.9300) and related services within the Service Tree.

Send profile information to an email address.

Provide your email address to receive information about Shelby County Div of Community Services - COVID-19 Mortgage & Utility Help Outside Memphis.

Sent!

Please enter a valid email address.

Close this field

Send a condensed resource profile to your phone via text message (SMS).

Select your cell carrier and provide your phone number to receive information about Shelby County Div of Community Services - COVID-19 Mortgage & Utility Help Outside Memphis.

Sent!

Please enter a valid phone number.

Please select a carrier.

Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

Close this field

Want to save this page for later?
Create a free account!

.