Upper Cumberland Area Agency on Aging and Disability
Address
1104 England Drive
Cookeville, TN 38501
(931) 432-4111
AKA:
UCDD; Upper Cumberland AAAD
Description:
The Upper Cumberland Area on Aging and Disability (AAAD) serves older adults and adults with disabilities and family caregivers in the Upper Cumberland area. The AAAD administers a variety of services including information and referral services, in-home and other community based services, senior center services, assistance in applying for SNAP and other low income subsidy programs, legal assistance, help with Medicare, and more. Breakfast and lunch are served at several senior centers, senior ride program is offered by UCHRA/Ride Cumberland; free elder law legal assistance is offered at each senior center at least once a quarter; provides free and objective one-on-one counseling and education to individuals and groups in regards to Medicare and other related insurances. The TNSHIP program assists Medicare beneficiaries in comparing and enrolling in Medicare Prescription Drug Plans and answers general questions about original Medicare and Medicare Advantage; TennCare's CHOICES in Long-Term Services and Supports program provides eligible aging adults and adults with physical disabilities with needed services and supports in the home/community setting or nursing facility (Long-term services and supports includes help doing everyday activities individuals may no longer be able to do for themselves); .and the long term care ombudsman provides advocacy services to persons residing in long-term care facilities such as nursing homes, assisted care living facilities, and homes for the aged. The District Long-Term Care Ombudsman can assist with questions about long-term care facilities, investigate complaints against facilities and assist in the resolution of problems.
Hours:
Office Hours: Mon - Fri 8:00 am - 4:30 pm
Intake Process:
Call or see website for information on services and eligibility
Program Fees:
No Fee
Eligibility:
Adults 60 and older, other adults aged 18-59 with a disability and family caregivers in Cannon, Clay, Cumberland, DeKalb, Fentress, Jackson, Macon, Overton, Pickett, Putnam, Smith, Van Buren, Warren and White counties; some programs have income and other eligibility criteria, while some programs are free.
Handicap Accessible?
Yes
Is Shelter?
No
Date of Official Change:
March 25, 2024
Address Listings
Physical (Primary)
1104 England Drive
Cookeville, TN 38501
Contacts
Holly Williams
Primary Contact
AAAD Director
Kim Fowler & Tracie Long
Marie Ferran
Phone Numbers
Main Number
(931) 432-4111
Aging Services for the Upper Cumberland (Ombudsman, Elder Law)
(931) 432-4210
I&A Helpline
(866) 836-6678
Senior Ride Program - UCHRA/Ride Upper Cumberland
(833) 828-7477
SHIP Number (State Health Insurance Assistance Program;Medicare Information/Counseling)
(877) 801-0044
Legal Status:
Government
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
This is the local area agency on aging.
Hours
Mon - Fri 8:00 am - 4:30 pm
Required Documents
No documents needed.
Eligibility
Services for older adults and adults with disabilities.
Fees
No fee.
Intake Procedure
Call for services.
Service Area
Upper Cumberland county coverage area.
Geography Served
- Tennessee
- Clay County
- Cumberland County
- Dekalb County
- Fentress County
- Jackson County
- Macon County
- Overton County
- Pickett County
- Putnam County
- Smith County
- Van Buren County
- Warren County
- White County
- Clay County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Connects adults who are over the age of 60, adults with disabilities, caregivers, and agencies or organizations seeking information on behalf of an individual regarding services and programs to meet their needs.
Hours
Office Hours: Mon - Fri 8:00 am - 4:30 pm
Required Documents
Call for more information.
Eligibility
Adults who are over the age of 60, adults with disabilities, family caregivers and agencies.
Fees
No fee.
Intake Procedure
Call 1-866-836-6678 or apply on the website here: https://ucdd.org/wp-content/uploads/2021/05/5.-Referral-Form-10-5-2020-1.pdf
Service Area
Upper Cumberland area.
Geography Served
- Tennessee
- Clay County
- Cumberland County
- Dekalb County
- Fentress County
- Jackson County
- Macon County
- Overton County
- Pickett County
- Putnam County
- Smith County
- Van Buren County
- Warren County
- White County
- Clay County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides a nutritious breakfast or lunch to older adults in each of the fourteen counties. There are 16 congregate meal sites throughout the Upper Cumberland co-located at the senior centers.
Hours
Varies by location, call for more information. Office Hours: Mon - Fri 8:00 am - 4:30 pm
Required Documents
No documents required.
Eligibility
Adults who are 60 years of age and older and live in the Upper Cumberland Region.
Fees
No fee.
Intake Procedure
Walk in, call or visit the website for locations and times.
Service Area
Upper Cumberland location.
Geography Served
- Tennessee
- Clay County
- Cumberland County
- Dekalb County
- Fentress County
- Jackson County
- Macon County
- Overton County
- Pickett County
- Putnam County
- Smith County
- Van Buren County
- Warren County
- White County
- Clay County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides free legal assistance in specified areas of law for persons age 60 years and older. Senior centers serve as contact points in each county where the attorney visits at least once a quarter.
Hours
Mon - Fri 8:00 am - 4:30 pm
Required Documents
No documents required.
Eligibility
Adults 60 years of age and older and residents of long-term care facilities in the Upper Cumberland region.
Fees
No fee.
Intake Procedure
Call for an appointment.
Service Area
Upper Cumberland county area.
Geography Served
- Tennessee
- Clay County
- Cumberland County
- Dekalb County
- Fentress County
- Jackson County
- Macon County
- Overton County
- Pickett County
- Putnam County
- Smith County
- Van Buren County
- Warren County
- White County
- Clay County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
Description
Provides advocacy services to persons residing in long-term care facilities such as nursing homes, assisted care living facilities, and homes for the aged. The District Long-Term Care Ombudsman can assist with questions about long-term care facilities, investigate complaints against facilities and assist in the resolution of problems.
Hours
Mon - Fri 8:00 am - 4:30 pm
Required Documents
Call for more information.
Eligibility
Adults who are 60 years of age and older and more.
Fees
No fee.
Intake Procedure
Call (931) 432-4210 for more information.
Service Area
Upper Cumberland regional area
Geography Served
- Tennessee
- Clay County
- Cumberland County
- Dekalb County
- Fentress County
- Jackson County
- Macon County
- Overton County
- Pickett County
- Putnam County
- Smith County
- Van Buren County
- Warren County
- White County
- Clay County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
Description
TennCare's CHOICES in Long-Term Services and Supports program provides eligible aging adults and adults with physical disabilities with needed services and supports in the home/community setting or nursing facility. Long-term services and supports includes help doing everyday activities individuals may no longer be able to do for themselves.
Hours
Office Hours: Mon - Fri 8:00 am - 4:30 pm
Required Documents
No documents necessary.
Eligibility
There are three levels of eligibility, applicants must call to determine eligibility.
Fees
No fee
Intake Procedure
Apply online or call for more information.
Service Area
Upper Cumberland county area.
Geography Served
- Tennessee
- Clay County
- Cumberland County
- Dekalb County
- Fentress County
- Jackson County
- Macon County
- Overton County
- Pickett County
- Putnam County
- Smith County
- Van Buren County
- Warren County
- White County
- Clay County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides free and objective one-on-one counseling and education to individuals and groups in regards to Medicare and other related insurances. The SHIP program assists Medicare beneficiaries in comparing and enrolling in Medicare Prescription Drug Plans and answers general questions about original Medicare and Medicare Advantage.
Hours
Hours vary by program. Office Hours: Mon - Fri 8:00 am - 4:30 pm
Required Documents
Call for more information.
Eligibility
Adults who are in need of help with their Medicare.
Fees
No fee.
Intake Procedure
Call 1-877-801-0044 or visit www.tnmedicarehelp.com
Service Area
Upper Cumberland area.
Geography Served
- Tennessee
- Clay County
- Cumberland County
- Dekalb County
- Fentress County
- Jackson County
- Macon County
- Overton County
- Pickett County
- Putnam County
- Smith County
- Van Buren County
- Warren County
- White County
- Clay County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides access to community resources for adults over the age of 60. Local senior center services include resource information, meals, recreational programs, physical fitness and education.
Hours
Hours vary by center.
Required Documents
Call for more information.
Eligibility
Must be an adult over the age of 60.
Fees
No fee.
Intake Procedure
Call for more information. Locations vary, find senior center near you on the website here: https://ucdd.org/aaad/senior-centers/
Service Area
Centers are located in the following counties: Cannon, Clay, Cumberland, DeKalb, Fentress, Jackson, Macon, Overton, Pickett, Putnam, Smith, Van Buren, Warren, and White counties.
Geography Served
- Tennessee
- Clay County
- Cumberland County
- Dekalb County
- Fentress County
- Jackson County
- Macon County
- Overton County
- Pickett County
- Putnam County
- Smith County
- Van Buren County
- Warren County
- White County
- Clay County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides transportation to the residents of Upper Cumberland. Provides ride to the doctors office, the grocery store, nutrition sites, senior centers, and more.
Hours
Mon - Fri 8:00 am - 4:30 pm
Required Documents
No documents required.
Eligibility
Adults who are 60 years of age or older that live in the Upper Cumberland region.
Fees
No fee.
Intake Procedure
Call for an appointment or to set up a ride.
Service Area
Counties in the Upper Cumberland area.
Geography Served
- Tennessee
- Clay County
- Cumberland County
- Dekalb County
- Fentress County
- Jackson County
- Macon County
- Overton County
- Pickett County
- Putnam County
- Smith County
- Van Buren County
- Warren County
- White County
- Clay County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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