Long-Term Care Ombudsman - First District

AKA:

FTAAAD

Description:

The Long-Term Care Ombudsman program provides assistance to elderly Tennesseans residing in nursing homes, homes for the aged and assisted-care living facilities / The Ombudsman is available to help residents and their families resolve questions or problems and will advocate for solutions to problems for residents of long-term care facilities /

The Ombudsman works with many agencies and may be able to help resolve questions or concerns that involve state and federal agencies administering services to the elderly / Concerns can include quality of care, financial information, resident rights, admission, transfer and discharge / Also included are questions regarding nursing homes, homes for the aged, assisted care living facilities, Medicaid and Medicare /

This is a program that investigates and attempts to resolve complaints made by or on behalf of residents of nursing facilities, residential care homes, assisted living facilities and other supervised living facilities for older adults / The program also promotes policies and practices that improve the quality of life, health, safety, welfare and rights of residents; monitors laws, regulations and policies that affect those who live in long-term care facilities; provides the public with information about long-term care options; and promotes the development of consumer organizations concerned about long-term care / Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long term care system /

Hours:

Monday-Friday, 8am-4:30pm

Is Shelter?

No

Related Resource

Date of Official Change:

March 22, 2022

Legal Status:

State