Volunteer Behavioral Health - Chattanooga Campus

Address

420 Bell Avenue
Chattanooga, TN 37405

(423) 634-8884

www.vbhcs.org

AKA:

Formerly Johnson Mental Health

Description:

Volunteer Behavioral Health provides a continuum of services including, but not limited to, outpatient counseling, evaluation services, medication management, care management, intensive outpatient programs and crisis services to treat mental illness and co-occurring disorders (mental health and substance use issues). The VBH Chattanooga campus offers case management, medication management, Adult and Children's Outpatient Therapy, Crisis Stabilization Units, Crisis Walk in Center, Mobile Crisis line, Continuum of Care Rural Rapid Re-Housing, PATH program for the homeless, SOAR, SSVF, SOCAT, Positive Action, Behavioral Safety Net for adults and children, Criminal Justice Mental Health Liaison, Forensic Evaluations and Finding My Recovery Online Support Program.

For first time appointments and more information, please call the intake line at 1-877-567-6051.

Agency also offers a 24/7 crisis line available at 1-800-704-2651.

Hours:

Mon - Fri 8:00 am - 5:00 pm

Intake Process:

Call for appointment or for more information

Program Fees:

Sliding Scale Fee based on income (Sliding Scale fees start at $35.00/visit); Accepts TennCare, Medicare, some private insurance and self-pay, and can assist in applying for Behavioral Safety Net funding for adults and children with no insurance who qualify for the state program. Please call for more information.

Languages:

Translator services available

Eligibility:

Hamilton, Marion and Sequatchie County residents

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

January 9, 2024

Address Listings

Physical (Primary)

420 Bell Avenue
Chattanooga, TN 37405

Contacts

Carrie Robinson

Primary Contact

Interim Director

crobinson@vbhcs.org

Tabitha Sparks

Assistant Director

tsparks@vbhcs.org

Phone Numbers

Main

(423) 634-8884

24/7 Mobile Crisis Line

(800) 704-2651

Fax

(423) 634-0813

For First Time Appointment/Information

(877) 567-6051

Description

Provides the PATH [Projects for Assistance in Transition from Homelessness] and SOAR program, assistance to individuals experiencing homelessness who have mental illness or co-occurring disorders; the program funds community-based outreach services to connect individuals to mental health, substance abuse, case management, and other support services as well as limited housing services. The PATH Program offers assistance to homeless people who are mentally challenged or dealing with substance abuse. They work to help clients gain housing, employment, SSI, and mental health services. The SOAR program [SSI/SSDI Outreach, Access and Recovery] that expedites getting social security approval for persons with a mental illness who are experiencing homelessness. PATH staff are provided at the VBH Madisonville, Murfreesboro, Chattanooga, Cookeville, Crossville, Franklin and Lebanon Campuses.

Hours

Mon - Fri 8:00 am - 5:00 pm

Required Documents

PATH staff will assist participants with securing documentation as needed.

Eligibility

People 18 and older experiencing literal homelessness or who are at risk for homelessness, who have not received mental health or substance use services in six months or more. Anyone who is homeless or within 7 days of eviction with mental illness or substance abuse problem or both may apply.

Fees

No fee

Intake Procedure

Walk in, apply online or call to schedule an appointment.

Languages

Translation services available

Service Area

Hamilton, Marion and Sequatchie County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Tennessee
    • Hamilton County
      • Marion County
        • Sequatchie County

        Telephone Numbers

        Number:
        423-634-8884
        Name:
        Main
        Edit Service DetailsClick here to see this service (BH-0500) and related services within the Service Tree.

        Description

        Provides psychological evaluations, fitness for duty evaluations and forensic evaluations, parenting assessments, police/sheriff employment evaluations, as well as alcohol and drug use assessments.

        Hours

        Mon - Fri 8:00 am - 5:00 pm

        Required Documents

        Call for details

        Eligibility

        Persons in need of mental health evaluations and assessments

        Fees

        Fee schedule will be given at time appointment is made. Forensic Evaluations: Fees start at $800.00 with additional costs depending on the type of evaluation needed; Parenting Assessments: Fees start at $900.00 with additional costs depending on the type of evaluation needed; Police/Sheriff Employment Evaluations: $170.00

        Intake Procedure

        Call for appointment

        Service Area

        Hamilton, Marion and Sequatchie County

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Tennessee
          • Hamilton County
            • Marion County
              • Sequatchie County

              Telephone Numbers

              Number:
              423-634-8884
              Name:
              Main
              Edit Service DetailsClick here to see this service (RP-5000.2000) and related services within the Service Tree.

              Description

              Counseling services include, but are not limited to, individual, couples and family therapy for adults, teens and children and intensive outpatient programs. Outpatient treatment services address mental health conditions, addiction and co-occurring disorders.

              Hours

              Mon - Fri 8:00 am - 5:00 pm

              Required Documents

              Call for needed documents.

              Eligibility

              Hamilton, Marion and Sequatchie County residents with mental health and/or substance abuse issues

              Fees

              Sliding Scale Fee based on income (Sliding Scale fees start at $35.00/visit); Accepts TennCare, Medicare, some private insurance and self-pay, and can assist in applying for Behavioral Safety Net funding for adults and children with no insurance who qualify for the state program. Please call for more information.

              Intake Procedure

              Call for appointment

              Service Area

              Hamilton, Marion and Sequatchie County

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Tennessee
                • Hamilton County
                  • Marion County
                    • Sequatchie County

                    Telephone Numbers

                    Number:
                    423-634-8884
                    Name:
                    Main
                    Edit Service DetailsClick here to see this service (RP-1400.2500) and related services within the Service Tree.

                    Description

                    Provides psychiatric care management, including assessment and evaluations for each client, medication management and individualized treatment protocols with referrals to additional community resources when needed.

                    Hours

                    Mon - Fri 8:00 am - 5:00 pm

                    Required Documents

                    Call for needed documents

                    Eligibility

                    Residents of Hamilton, Marion and Sequatchie County

                    Fees

                    Sliding Scale Fee based on income (Sliding Scale fees start at $35.00/visit); Accepts TennCare, Medicare, some private insurance and self-pay, and can assist in applying for Behavioral Safety Net funding for adults and children with no insurance who qualify for the state program. Please call for more information on fee schedule.

                    Intake Procedure

                    Call for appointment

                    Languages

                    Translation Services available

                    Service Area

                    Hamilton, Marion and Sequatchie County

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                    • Tennessee
                      • Hamilton County
                        • Marion County
                          • Sequatchie County

                          Telephone Numbers

                          Number:
                          423-634-8884
                          Name:
                          Main
                          Edit Service DetailsClick here to see this service (RP-6400.8000-600) and related services within the Service Tree.

                          Description

                          Provides 24/7 crisis intervention hotline and referral, including mobile crisis assessment services, crisis respite services and crisis stabilization services. Walk in Crisis centers are offered at the Chattanooga and Cookeville campuses. Provides prescreening for mental health services, mobile crisis team and emergency outpatient clinic for residents. For non-violent psychiatric emergencies only (may take the team several hours to respond). A psychiatric team will go to the caller's location and assess the person in question. Callers should be instructed to contact this service themselves. For more serious psychiatric emergencies call your local Police Department - CIT team (tell the dispatcher this is a mental health emergency)

                          Hours

                          24/7

                          Eligibility

                          Residents ages 18 and over who are experiencing an acute mental health crisis. (Under 18 should be referred to Youth Villages).

                          Fees

                          No Fee for those without insurance; Accepts TennCare, Medicare/Medicare dual (with TennCare as secondary form of insurance) and offers a sliding scale fee based on federal poverty guidelines for persons without insurance for continued treatment

                          Intake Procedure

                          Call; the mobile crisis unit will come to the client in need, but does not give out medication. For urgent cases where a fast response is necessary, call your local Police department Non-Emergency Number for the CIT team (tell the dispatch this is a mental health consumer); if a person is seen by the team and they are transported, the client will usually be taken to the closest VBH Crisis Assessment Center); if the person is violent or in danger of hurting themselves, call 9-1-1 instead)

                          Service Area

                          Hamilton, Marion and Sequatchie County

                          Geography Served

                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                          • Tennessee
                            • Hamilton County
                              • Marion County
                                • Sequatchie County

                                Telephone Numbers

                                Number:
                                800-704-2651
                                Name:
                                24/7 Mobile Crisis Line
                                Edit Service DetailsClick here to see this service (RP-1500.3400-650) and related services within the Service Tree.

                                Description

                                Provides programs for adults and children that address mental health conditions, addiction and co-occurring disorders. Also offers Finding My Recovery, a free online support group for adults in recovery.

                                Hours

                                Hours vary by program

                                Required Documents

                                Call for needed documents

                                Eligibility

                                Adults and children with mental health and substance use issues in Hamilton, Marion and Sequatchie County

                                Fees

                                Sliding Scale Fee based on income (Sliding Scale fees start at $35.00/visit); Accepts TennCare, Medicare, some private insurance and self-pay, and can assist in applying for Behavioral Safety Net funding for adults and children with no insurance who qualify for the state program. Please call for more information on fee schedule.

                                Intake Procedure

                                Call for appointment

                                Languages

                                Translation services available

                                Service Area

                                Hamilton, Marion and Sequatchie County

                                Geography Served

                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                • Tennessee
                                  • Hamilton County
                                    • Marion County
                                      • Sequatchie County

                                      Telephone Numbers

                                      Number:
                                      877-567-6051
                                      Name:
                                      For First Time Appointment/Information
                                      Edit Service DetailsClick here to see this service (RX-8450.8000) and related services within the Service Tree.

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