Volunteer Behavioral Health - Cleveland Campus

Address

940 S Ocoee Street
Cleveland, TN 37311

(423) 479-5454

www.vbhcs.org

AKA:

Formerly Hiawasee Mental Health

Description:

Volunteer Behavioral Health provides a continuum of services including, but not limited to, outpatient counseling, evaluation services, medication management, care management and crisis services to treat mental illness and co-occurring disorders (mental health and substance use issues). The VBH Cleveland campus offers case management, medication management, Adult and Children's Outpatient Therapy, Mobile Crisis line, SSVF, Peer Support Drop In Day Center, Positive Action, RIP program(see separate listing for details on this program), Behavioral Safety Net for adults and children, Community Behavioral Health Liaison, Forensic Evaluations and Finding My Recovery Online Support Program.

For first time appointments and more information, please call the intake line at 1-877-567-6051.

Agency also offers a 24/7 crisis line available at 1-800-704-2651.

Hours:

Mon - Fri 8:00 am - 5:00 pm

Intake Process:

For first time appointments, please call intake line at 1-877-567-6051

Program Fees:

Sliding Scale Fee based on income (Sliding Scale fees start at $35.00/visit); Accepts TennCare, Medicare, some private insurance and self-pay, and can assist in applying for Behavioral Safety Net funding for adults and children with no insurance who qualify for the state program. Please call for more information.

Languages:

Translator services available.

Eligibility:

Bradley and Polk County residents with mental health and/or substance abuse issues

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

January 9, 2024

Address Listings

Physical (Primary)

940 S Ocoee Street
Cleveland, TN 37311

Contacts

Tonya Ballew

Primary Contact

Director

tballew@vbhcs.org

Diara Moore

Assistant Director

dimoore@vbhcs.org

Phone Numbers

Main

(423) 479-5454

24 Hour Crisis Line

(800) 704-2651

Fax

(423) 339-3421

For First Time Appointment/Information

(877) 567-6051

Legal Status:

Nonprofit (Incorporated)

Description

Provides psychological evaluations, fitness for duty evaluations and forensic evaluations, parenting assessments, police/sheriff employment evaluations, as well as alcohol and drug use assessments,

Hours

Mon - Fri 8:00 - 5:00 pm

Required Documents

Call for details

Eligibility

Persons in need of mental health evaluations and assessments

Fees

Fee schedule will be given at time appointment is made. Forensic Evaluations: Fees start at $800.00 with additional costs depending on the type of evaluation needed; Parenting Assessments: Fees start at $900.00 with additional costs depending on the type of evaluation needed; Police/Sheriff Employment Evaluations: $170.00

Intake Procedure

Call for appointment

Service Area

Bradley and Polk County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Tennessee
    • Bradley County
      • Polk County

      Telephone Numbers

      Number:
      423-479-5454
      Name:
      Main
      Edit Service DetailsClick here to see this service (RP-5000.2000) and related services within the Service Tree.

      Description

      Counseling services include, but are not limited to, individual, couples and family therapy for adults, teens and children and intensive outpatient programs. Outpatient treatment services address mental health conditions, addiction and co-occurring disorders.

      Hours

      Mon - Fri 8:00 am - 5:00 pm

      Required Documents

      Call for needed documents.

      Eligibility

      Bradley and Polk County residents with mental health and/or substance abuse issues

      Fees

      Sliding Scale Fee based on income (Sliding Scale fees start at $35.00/visit); Accepts TennCare, Medicare, some private insurance and self-pay, and can assist in applying for Behavioral Safety Net funding for adults and children with no insurance who qualify for the state program. Please call for more information.

      Intake Procedure

      Call for appointment

      Service Area

      Bradley County

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Tennessee
        • Bradley County
          • Polk County

          Telephone Numbers

          Number:
          423-479-5454
          Name:
          Main
          Edit Service DetailsClick here to see this service (RP-1400.2500) and related services within the Service Tree.

          Description

          Provides psychiatric care management, including assessment and evaluations for each client, medication management and individualized treatment protocols with referrals to additional community resources when needed.

          Hours

          Mon - Fri 8:00 am - 5:00 pm

          Required Documents

          Call for needed documents

          Eligibility

          Residents of Bradley and Polk County with mental health issues

          Fees

          Sliding Scale Fee based on income (Sliding Scale fees start at $35.00/visit); Accepts TennCare, Medicare, some private insurance and self-pay, and can assist in applying for Behavioral Safety Net funding for adults and children with no insurance who qualify for the state program. Please call for more information on fee schedule.

          Intake Procedure

          Call for appointment

          Languages

          Translation Services available for other languages

          Service Area

          Bradley and Polk County

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Tennessee
            • Bradley County
              • Polk County

              Telephone Numbers

              Number:
              423-479-5454
              Name:
              Main
              Edit Service DetailsClick here to see this service (RP-6400.8000-600) and related services within the Service Tree.

              Description

              Provides programs for adults and children that address mental health conditions, addiction and co-occurring disorders. Offers various programs for different target groups to prevent substance abuse. Also offers Finding My Recovery, a free online support group for adults in recovery.

              Hours

              Hours vary by program

              Required Documents

              Call for needed documents

              Eligibility

              Adults and children with mental health and substance use issues

              Fees

              Sliding Scale Fee based on income (Sliding Scale fees start at $35.00/visit); Accepts TennCare, Medicare, some private insurance and self-pay, and can assist in applying for Behavioral Safety Net funding for adults and children with no insurance who qualify for the state program. Please call for more information on fee schedule.

              Intake Procedure

              Call for appointment

              Languages

              Translation services available

              Service Area

              Bradley County

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Tennessee
                • Bradley County

                Telephone Numbers

                Number:
                877-567-6051
                Name:
                For First Time Appointment/Information
                Edit Service DetailsClick here to see this service (RX-8450.8000) and related services within the Service Tree.

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