SafeLink Wireless - Lifeline Free Cell Phone Service
Address
PO Box 160490
Hialeah, FL 33016-9997
(800) 723-3546
AKA:
Life Line, TracFone Wireless Inc.
Description:
Through federal funding, SafeLink provides eligible low-income households a free wireless smartphone (WiFi and Data compatible), limitless E911 access, 350 minutes (may vary by plan) of free talk-time per month for one year. The cell phone will have access to in-demand features such as voicemail, unlimited texts, 4.5GB Monthly Data, web access, 411 directory assistance at no cost, nationwide coverage, three way calling, call waiting, and caller ID. The SafeLink service will be provided to low-income families for up to one year. Participants may renew service and will be required to re-submit eligibility documentation upon their year completion. If the participant no longer qualifies, they will be notified and will be able to keep the cell phone and continue services as a regular TracFone customer. Customer must make at least one call per month to keep service active.
Hours:
Enrollment & Plan Changes Support: Mon - Sat 8:00 am - 10:00 pm(CST)
Technical Support: 8:00 am - 12:00 am (CST) 7 days a week
Intake Process:
Call for information or enrollment; can also apply online
Program Fees:
No Fee, except for additional minutes over 250 minutes/month
Eligibility:
Low-income households in TN. Individuals qualify if they receive Food Stamps, TennCare Medicaid, SSI, TANF, LIHEAP, National Free Lunch program, Federal Housing/Section 8 Assistance, or if they do not receive any of these public assistance programs, they may also qualify based on total household gross monthly income.
Handicap Accessible?
No
Is Shelter?
No
Date of Official Change:
April 18, 2024
Address Listings
Mailing (Primary)
PO Box 160490
Hialeah, FL 33016-9997
Contacts
Phone Numbers
Enrollment
(800) 723-3546
Technical Support for Existing Customers
(800) 378-1684
TracPhone Toll Free
(800) 867-7183
Legal Status:
Public Service
Services
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Geography Served
- Tennessee
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Tennessee
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Tennessee
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Tennessee
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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