TN Public Utility Commission - Consumer Complaints

Address

502 Deaderick Street 4th Floor
Nashville, TN 37243

(800) 342-8359

www.tn.gov/tpuc

AKA:

Formerly Tennessee Regulatory Authority, TRA

Description:

Accepts unresolved complaints concerning public utilities, including telephone companies, telecommunications and 2-1-1 operations in the state.

Hours:

Mon - Fri 8:00 am - 4:30 pm

Intake Process:

Call for information or visit website

Program Fees:

No Fee

Eligibility:

Tennessee Residents

Is Shelter?

No

Date of Official Change:

February 1, 2024

Address Listings

Physical (Primary)

502 Deaderick Street 4th Floor
Nashville, TN 37243

Contacts

Jimmie Hughes

Primary Contact

Program Manager

Jimmie.Hughes@tn.gov

Phone Numbers

Tollfree

(800) 342-8359

Alternate

(615) 741-2904

Fax

(615) 741-8953

TTY

(888) 848-0298

Legal Status:

State

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Tennessee
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