American Red Cross - Safe and Well Website

AKA:

Hurricane Helene 2024; American Red Cross - Mid-South Chapter; Memphis Office, Tornado 2020

Description:

Provides the Safe and Well national website, which allows persons within a disaster area to let friends and loved ones outside of affected area know that they are safe. Available in both English and Spanish. Persons may log onto the website and post messages about their whereabouts and condition. During large-scale disasters there will be telephone-based assistance also for people who live in affected areas but do not have Internet access to allow them to register on the site as well. Website is secure and information about the locations where people are staying is not published. Red Cross does not actively trace or attempt to locate persons registered on the Safe and Well website. Family members have priority on searches.

Hours:

24/7; Mid-South Chapter Office Hours: Mon - Fri 8:30 am - 4:30 pm

Intake Process:

Log on to website (www.redcross.org/get-help/disaster-relief-and-recovery-services/contact-and-locate-loved-ones.html) which only appears during large-scale disasters, and post messages; in times of major disasters, telephone-based assistance will be available to also allow persons without Internet access to register as well. People concerned about the safety of family members in an affected area can visit the website or call to access these messages. They will be required to enter either the name and telephone number or the name and complete address of the person about whom they wish to get information.

Program Fees:

No Fee

Languages:

Spanish

Eligibility:

Anyone in a disaster area wishing to let others know they are safe; registration and search available in both English and Spanish.

Is Shelter?

No

Related Resource

Date of Official Change:

March 16, 2023

Geographies Served

• Serves All Areas

Address Listings

Phone Numbers