TN Dept of Children's Services - Shelby County - Child Protective Services

Address

1407 Union Avenue
Memphis, TN 38104

(901) 947-8956

www.tn.gov/dcs

Description:

Provides emergency and ongoing services to abused and/or neglected children, teens, their families. Services include investigation of reported abuse and/or neglect; referrals to community resources for diagnostic and counseling services; intensive, short-term case management in high risk cases to reduce risk and to help prevent removal of children from their families. Names of persons calling in referrals are confidential. Anyone with knowledge of child abuse is required by law to report it.

Hours:

Local hours: 7:00 am - 4:30 pm; Hotline 24/7

Intake Process:

Call to report suspected abuse or submit report through the website.

Program Fees:

No Fee

Eligibility:

Children under 18 experiencing abuse and/or neglect. Anyone with knowledge of child abuse is required by law to report it. Call hotline or local DCS office.

Is Shelter?

No

Date of Official Change:

July 6, 2023

Address Listings

Physical (Primary)

1407 Union Avenue
Memphis, TN 38104

Contacts

Merlene Hyman

Primary Contact

Memphis Regional Director - CPS

merlene.hyman@tn.gov

Phone Numbers

Main

(901) 947-8956

24/7 Child Abuse/Neglect Hotline

(877) 237-0004

Alternate

(901) 947-8801

Legal Status:

State

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Tennessee
    • Shelby County
    Edit Service DetailsClick here to see this service (RP-1500.1400-150) and related services within the Service Tree.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Tennessee
      • Shelby County
      Edit Service DetailsClick here to see this service (PH-6500.1500) and related services within the Service Tree.

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