TN Dept of Commerce and Insurance - TennCare Oversight

Address

500 James Robertson Parkway, 4th Floor
Davy Crockett Tower
Nashville, TN 37243

(615) 741-2677

http://tn.gov/commerce/section/tenncare-oversight

AKA:

TennCare Insurance Company Complaints; TennCare Provider Complaints

Description:

Protects public health and integrity of TennCare Program through oversight, examination, monitoring of TennCare HMOs and BHOs. Does not handle eligibility or coverage complaints.

Hours:

Mon - Fri 8:00 am - 4:30 pm

Intake Process:

Call for information or to file a complaint

Program Fees:

No Fee

Eligibility:

TennCare recipients with complaints about their insurance provider

Is Shelter?

No

Date of Official Change:

March 22, 2024

Address Listings

Physical (Primary)

500 James Robertson Parkway, 4th Floor
Davy Crockett Tower
Nashville, TN 37243

Contacts

Lisa Jordan

Primary Contact

Assistant Commissioner

tenncare.oversight@tn.gov

Phone Numbers

Main

(615) 741-2677

Legal Status:

State

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