Shelby County Sheriff's Office - Jail's Prepaid Calling Accounts (Global Tel* Link)

Address

AdvancePay Service Dept
Department 1722
Denver, CO 80291-1722

(901) 222-4854

www.shelbycountytn.gov/3536/Inmate-Deposit-Information

AKA:

201 Poplar

Description:

Provides a prepaid calling account for jail inmates through Global Tel* Link. GTL's AdvancePay allows family and friends of inmates to set up prepaid calling accounts to pay the fees for collect call charges. Accounts can be set up through the automated phone system with a credit card, online, through Western Union or by mailing checks or money orders.

To block a call from inmates to your residence, call Technical Support at 877-856-3184, Option 2.

Hours:

Mon - Fri 7:00 am - 11:00 pm; Sat and Sun 8:00 am - 7:00 pm CST

Intake Process:

Customers can set up an Advance Pay account through GTL's automated phone system with either a $25.00 or $50.00 credit card payment, set up an account online, by mail or through Western Union. Alternate website: www.gtl.net

Program Fees:

Call for fee information

Eligibility:

Anyone

Is Shelter?

No

Date of Official Change:

January 26, 2024

Address Listings

Mailing (Primary)

AdvancePay Service Dept
Department 1722
Denver, CO 80291-1722

Contacts

GTL Operator

Primary Contact

(901) 222-4830

Phone Numbers

Local

(901) 222-4854

Automated Billing

(800) 483-8314

Billing/Customer Service Issues (Live Operator)

(877) 650-4249

Fax

(251) 473-2802

Shelby County Sheriff's Office Switchboard

(901) 222-5500

To Block Inmate calls tollfree

(877) 650-4249

Tollfree Automated Line

(866) 230-7761

Legal Status:

City/County (Parish)

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Tennessee
    • Shelby County
    Edit Service DetailsClick here to see this service (FF-1500) and related services within the Service Tree.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Tennessee
      • Shelby County
      Edit Service DetailsClick here to see this service (FF-3300.3450) and related services within the Service Tree.

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Tennessee
        • Shelby County
        Edit Service DetailsClick here to see this service (BM-6500.6500-830) and related services within the Service Tree.

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