TN Dept of Human Services - EBT Customer Service Center

(888) 997-9444

www.ebtedge.com

AKA:

CJC food; food stamp card replacement; SNAP card

Description:

Provides an automated toll free number (888-997-9444) to report a lost, damaged or stolen EBT (food stamp) card in TN.

Hours:

24/7

Intake Process:

Call to report a lost, damaged or stolen EBT card and follow automated instructions. You will need your social security number; if you say "Don't Have It" as one of the options, you will be transferred to a human operator. You may also check your current EBT card balance by putting in your card number at the website; you will need your EBT card to access the balance.

Program Fees:

No Fee

Languages:

Spanish

Eligibility:

Any TN resident with problems with EBT card

Is Shelter?

No

Date of Official Change:

October 4, 2023

Phone Numbers

Main (Follow Prompts)

(888) 997-9444

Spanish Customer Service Center

(866) 311-4287

Legal Status:

State

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Tennessee
    Edit Service DetailsClick here to see this service (NL-1900) and related services within the Service Tree.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Tennessee
      Edit Service DetailsClick here to see this service (NL-6000.2000) and related services within the Service Tree.

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