American Red Cross - Mid-South Chapter - Assistance for Disasters


1399 Madison Avenue
Memphis, TN 38104

(901) 726-1690


IDA; American Red Cross - Memphis Office - Mid-South Regional Chapter


NOTE: TO EXPEDITE OUR RESPONSE. PLEASE CALL FOR ASSISTANCE. Provides financial assistance than can be used for lodging and personal needs for families who are victims of individual disasters, such as fires or flooding that has occurred within the past 14 days of the call for help (some allowances may be made in special cases to provide help past this time on a case by case basis). Victims must provide fire report or other proof of disaster, and the Red Cross staff will come to a safe location to meet them. NOTE: Red Cross can NOT help in cases of fire or flooding due to landlord neglect or burst pipes) and does NOT provide rental or housing assistance to non-Red Cross clients.


Office Hours: Mon - Fri 10:00 am - 2:00 pm; Client Intake: Mon - Fri 10:00 am - 2:00 pm

Intake Process:

Call to apply and follow prompts. Must provide documentation of disaster and any other documents required. Each case is reviewed individually.

Program Fees:

No Fee


Victims of single-family fire, flooding or other disasters; must have been within 14 days of the disaster to request emergency help

Is Shelter?


Related Resource

Date of Official Change:

March 16, 2023

Address Listings

Physical (Primary)

1399 Madison Avenue
Memphis, TN 38104


Mat St. Martin

Primary Contact

Disaster Program Manager

Phone Numbers


(901) 726-1690


(901) 726-1715


(800) 733-2767

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Arkansas
    • Crittenden County
    • Mississippi
      • Desoto County
        • Tunica County
        • Tennessee
          • Fayette County
            • Lauderdale County
              • Shelby County
                • Tipton County
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