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City of Memphis 3-1-1 Call Center - Government Information Line/Website/Mobile App

Provides a city government information line which accepts citizen complaints and questions about city services, refers concerns to proper agencies, and tracks progress of responses to citizen concerns for the city of Memphis.

Services: 311 Services, City Government Information Services, Local Government Complaints/Ombudsman Offices, Pothole Damage Reimbursement Programs, Traffic Calming Programs, Waste Management Services

125 N Main Street Room 438

Memphis, TN 38103

(901) 636-6500

Desoto County, MS Administrator - County Goverment Services/Complaints

Runs daily operations of DeSoto County, MS services; accepts citizen complaints about county services.

Services: County Government Information Services, Government Complaints/Government Ombudsman Offices

365 Losher Street Room 300

Hernando, MS 38632

(662) 469-8180

Germantown Mayor's Action Center - Germantown City Hall

Accepts complaints and suggestions regarding any City of Germantown service.

Services: Driver Licenses, Local Government Complaints/Ombudsman Offices, Mayors Offices

1930 Germantown Road South

Germantown, TN 38138

(901) 757-7200

Nashville Office - Industrial Development/Government Regulations Complaints

Accepts and investigates complaints related to industrial development/government regulations.

Services: Business Development, Consumer Complaints, Government Complaints/Government Ombudsman Offices, Redevelopment Programs, Regulations/Standards

Wm Snodgrass/TN Tower Bldg

312 8th Ave North

Nashville, TN 37243

(615) 741-1888

Shelby County Mayor's Neighborhood Services - Shelby County Government Information Line

Assists with problems or questions about county government services.

Services: County Government Information Services, Local Government Complaints/Ombudsman Offices

160 N Main Street 5th Floor

Memphis, TN 38103

(901) 222-2300

TCCY - Mid-Cumberland Region

The Tennessee Commission on Children and Youth staffs and coordinates nine regional councils that provide organizational structure for statewide networking on behalf of children and families.

Services: Advocacy, Child Welfare/Family Services Associations, Juvenile Justice System Reform Groups, State Government Complaints/Ombudsman Offices

Andrew Jackson Building, 9th Floor

502 Deaderick St

Nashville, TN 37243

(615) 532-1579

TCCY Northeast Region - Regional Council

Provides networking, advocacy, and educational opportunities for service providers.

Services: State Government Complaints/Ombudsman Offices

2557 Plymouth Road

Johnson City, TN 37601

(423) 979-4585

TN Commission on Children and Youth - Ombudsman - Ombudsman for Children in State Custody

Mediates complaints involving care of children in state custody and their families (including TennCare providers, schools, residential and non-residential care facilities, foster care, detention facilities, public agencies, and social services agencies operated by either the state or one of its contractors).

Services: Children's Residential Facility Complaints, Correctional Facility Complaints, Government Complaints/Government Ombudsman Offices

502 Deaderick Street 9th Floor

Andrew Jackson State Office Building

Nashville, TN 37243

(615) 532-1572

TN Commission on Children and Youth - State Office

Advocates to improve the quality of life for children and families and provides leadership and support for child advocates.

Services: Advocacy, Child Welfare/Family Services Associations, Juvenile Justice System Reform Groups, Research, State Government Complaints/Ombudsman Offices

Andrew Jackson Building, 9th Floor

502 Deaderick St

Nashville, TN 37243

(615) 741-2633

TN Dept of Health - Emergency Medical Services

Operates state regulatory office for emergency medical services.

Services: Emergency Medical Transportation, Environmental Hazards Cleanup, Government Complaints/Government Ombudsman Offices, Paramedic/EMT Services, Records/Licenses/Permits, Specialized Information and Referral

665 Mainstream Drive

Nashville, TN 37243

(800) 778-4505

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